Brazelton Auto dealership customer reviews

Comedy with Laughing 12 Nov 2020

Brazelton never disappoints when it comes to servicing my vehicle. It was really easy to set up the appointment and to have a guaranteed loner car waiting for me. The drop off and pick up process is really efficient and it is always great to get a clean vehicle when you leave!

5 rate

Jeff Stubbs 12 Nov 2020

Brazelton never disappoints when it comes to servicing my vehicle. It was really easy to set up the appointment and to have a guaranteed loner car waiting for me. The drop off and pick up process is really efficient and it is always great to get a clean vehicle when you leave!

5 rate

Barry Elder 22 Oct 2020

We bought a high-end, modified Jeep from Brazelton, sight unseen, and had it shipped from Houston to Denver. It really wasn't sight unseen, as before we purchased Bill and Gabe did a video walk around of the vehicle, and answered any questions we had. They also answered all questions during the pur...chase and delivery process, as we were concerned about the whole transport issue. After the vehicle arrived they continued to answer any questions we had, and were very responsive by text, email and phone. All documents (e.g., carfax) were provided as expected. The title of the vehicle was fedex'ed overnight to us prior to the vehicle arriving. Bill and Gabe's customer service and honesty are top notch. Show more

5 rate

Mark Kidd 06 Oct 2020

As a repeat customer, I came back to Brazelton Auto because their staff is straightforward, efficient and transparent. I was confident in their ability to professionally serve my timely requirement in getting back on the road without overseeing any potential mechanical or physical issues with the c...ar before doing so. Car buying simplified for the 21st Century. Show more

5 rate

Nell Clingman 05 Oct 2020

Service was great! My loaner vehicle was nice and clean and my car was ready earlier than I expected! Nice job, Brazelton!

5 rate

Patrick Appel 14 Sep 2020

Matt and Keith and their team are always courteous and responsive to needs. In addition to performing solid maintenance work, they are a very professional organization.

5 rate

A Google User 06 Sep 2020

Brazelton installed Bilstein leveling struts on my new Ram truck. Everything looks great. The service was completed on time and for a few dollars less than the quoted price. The truck was clean when I picked it up. Their shop was very clean as well. Eric was easy to work with and made sure I go...t the exact service I needed. I plan to use Brazelton again in the future. Show more

5 rate

John R 06 Sep 2020

Brazelton installed Bilstein leveling struts on my new Ram truck. Everything looks great. The service was completed on time and for a few dollars less than the quoted price. The truck was clean when I picked it up. Their shop was very clean as well. Eric was easy to work with and made sure I go...t the exact service I needed. I plan to use Brazelton again in the future. Show more

5 rate

Jacob Bartley 09 Aug 2020

The team at the brazelton auto service center flawlessly operate the #1 location in Houston to have your truck serviced. They’re professional, knowledgeable, and punctual.

5 rate

A Google User 07 Aug 2020

David Brunn, Matt, Eric and the rest of the service team at Brazelton are nothing less than outstanding!!! They treat you like family and make sure your vehicle is given the same care they give their own.

5 rate

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