Brazelton Auto dealership customer reviews

154 Reviews

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jeff majewski 25 Jan 2021

Matt & the entire service team at Brazelton did an amazing job. They consistently deliver honest feedback and the service to back it up.

5 rate

Sandy Sorensen 30 Dec 2020

I am pleased I was referred to Brazelton about three years ago by my brother-in-law and niece after my mechanic of 20+ years retired. I have the most interaction with Matt, and he’s consistently kind and helpful. I’ve had interactions with a few other employees, and these are pleasant experience...s as well. Brazelton is fair, helpful, and honest - qualities I respect. You’ve got a great team and business - thank you! Show more

5 rate

Dade Dowdle 18 Dec 2020

Brazelton stands out because of the clarity and consistency of the communication they provide throughout the auto service experience. When they have my car I get regular updates from them on the process of the work they are performing, which makes it a lot easier to have confidence in their work.

5 rate

Debbie Martin 02 Dec 2020

The best place to buy (and service) a car. Bill and the gang are not only patient and kind, but knowledgable and experienced. A seamless experience. And after the purchase, they continue to provide excellent service via the Service Department. Erik and Matt always greet you with a smile and a fu...ll explanation of the service required. Job done right every time. Show more

4 rate

john russell 21 Nov 2020

Love those guys. Loaner car and a clean car in return honest but not cheap. But feel like I get my money’s worth

5 rate

Ann Mather 18 Nov 2020

They gave me great service. My car was clean, the price was what I expected and the people I dealt with were helpful and caring and caring.

5 rate

Jeff Stubbs 12 Nov 2020

Brazelton never disappoints when it comes to servicing my vehicle. It was really easy to set up the appointment and to have a guaranteed loner car waiting for me. The drop off and pick up process is really efficient and it is always great to get a clean vehicle when you leave!

5 rate

Barry Elder 22 Oct 2020

We bought a high-end, modified Jeep from Brazelton, sight unseen, and had it shipped from Houston to Denver. It really wasn't sight unseen, as before we purchased Bill and Gabe did a video walk around of the vehicle, and answered any questions we had. They also answered all questions during the pur...chase and delivery process, as we were concerned about the whole transport issue. After the vehicle arrived they continued to answer any questions we had, and were very responsive by text, email and phone. All documents (e.g., carfax) were provided as expected. The title of the vehicle was fedex'ed overnight to us prior to the vehicle arriving. Bill and Gabe's customer service and honesty are top notch. Show more

5 rate

Mark Kidd 06 Oct 2020

As a repeat customer, I came back to Brazelton Auto because their staff is straightforward, efficient and transparent. I was confident in their ability to professionally serve my timely requirement in getting back on the road without overseeing any potential mechanical or physical issues with the c...ar before doing so. Car buying simplified for the 21st Century. Show more

5 rate

Nell Clingman 05 Oct 2020

Service was great! My loaner vehicle was nice and clean and my car was ready earlier than I expected! Nice job, Brazelton!

5 rate

Sales

(713) 439-0090

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Hours

Service

(281) 921-8600

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Hours

Pride in our Service and Reputation