Brazelton Auto dealership customer reviews

161 Reviews

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Lanier Whilden 14 Apr 2021

I bought a car with a few more years on it but very low milage and not my first preference in color BUT it had the options I wanted and was from Brazelton. That was my first priority due to their exceptional customer service. Always helpful and friendly.

5 rate

Jeff Wigginton 08 Apr 2021

Brazelton is the best! Just purchased a new car from them and they did a fantastic job from start to finish. You simply can't get service like this from a "traditional" car dealership. Highly recommend!!

5 rate

judy ross 17 Mar 2021

Brazelton is the best. Do Not buy an auto anywhere else. They are the best. They found the Toyota 4Runner I wanted and they help me maintain it. Will never go to a dealership again.

5 rate

Mike Bass 05 Feb 2021

We had a great experience with Brazelton Automotive. Lewis was very responsive, thorough and made the journey easy for us. We would highly recommend Brazelton Automotive to car buyers who want a stress free car shopping experience.

5 rate

Nancy Powell 03 Feb 2021

Fantastic customer service & excellent service department. They stand behind their work. We drive cars for a very long time, and they keep them running in tip top shape. The team is so knowledgeable.

5 rate

Jim Martin 02 Feb 2021

Great people and great service. They took the time to listen to my service problem and then fixed the problem. We've been going to Brazelton for both cars and service for years. Bill, Matt, Eric and the rest of the gang treat you like real people.

5 rate

jeff majewski 25 Jan 2021

Matt & the entire service team at Brazelton did an amazing job. They consistently deliver honest feedback and the service to back it up.

5 rate

Sandy Sorensen 30 Dec 2020

I am pleased I was referred to Brazelton about three years ago by my brother-in-law and niece after my mechanic of 20+ years retired. I have the most interaction with Matt, and he’s consistently kind and helpful. I’ve had interactions with a few other employees, and these are pleasant experience...s as well. Brazelton is fair, helpful, and honest - qualities I respect. You’ve got a great team and business - thank you! Show more

5 rate

Dade Dowdle 18 Dec 2020

Brazelton stands out because of the clarity and consistency of the communication they provide throughout the auto service experience. When they have my car I get regular updates from them on the process of the work they are performing, which makes it a lot easier to have confidence in their work.

5 rate

Debbie Martin 02 Dec 2020

The best place to buy (and service) a car. Bill and the gang are not only patient and kind, but knowledgable and experienced. A seamless experience. And after the purchase, they continue to provide excellent service via the Service Department. Erik and Matt always greet you with a smile and a fu...ll explanation of the service required. Job done right every time. Show more

4 rate

Sales

(713) 439-0090

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Hours

Service

(281) 921-8600

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Hours

Pride in our Service and Reputation